Privacy Policy — Unika Projects & Construction
Unika Projects & Construction is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, and phone numbers.
This Personal Information is obtained through our website's contact and enquiry form, by telephone, by email, and through correspondence with you directly. We don't guarantee website links or the privacy practices of any third-party websites we may link to.
We collect your Personal Information for the primary purpose of providing quotes and building/construction services to you, and to respond to your enquiries. We may also use your Personal Information for secondary purposes closely related to this primary purpose, in circumstances where you would reasonably expect such use.
When we collect Personal Information we will, where appropriate and possible, explain why we are collecting it and how we plan to use it.
Website Analytics and Cookies
Our website uses Google Analytics and Google Search Console to help us understand how visitors use our site, so we can improve it over time. These services may use cookies to collect information such as pages visited and general location data. This information is aggregated and does not personally identify you. You can control or disable cookies through your browser settings at any time. For more information on how Google handles this data, see Google's Privacy Policy at https://policies.google.com/privacy.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, religious beliefs, health information, and similar categories. Unika Projects & Construction does not seek to collect sensitive information as part of our normal business operations. If we are ever provided with sensitive information, it will only be used:
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For the primary purpose for which it was provided
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For a secondary purpose directly related to that primary purpose
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With your consent, or where required or authorised by law
Third Parties
Where reasonable and practicable, we will collect your Personal Information only from you directly. In the rare circumstance we are provided with information by a third party, we will take reasonable steps to ensure you are made aware of this.
Disclosure of Personal Information
Your Personal Information may be disclosed in the following circumstances:
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Where you consent to the disclosure
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Where required or authorised by law
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To trusted service providers who help us operate our website and business (such as our website host and form processing service), solely for that purpose
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, and unauthorised access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose it was collected, we will take reasonable steps to destroy or permanently de-identify it. Enquiry and client records are generally retained for a minimum of 7 years in line with standard Australian business record-keeping practices.
Access to Your Personal Information
You may request access to the Personal Information we hold about you, and request that it be updated or corrected, subject to certain exceptions. To make a request, please contact us using the details below.
Unika Projects & Construction will not charge a fee for an access request, but may charge a reasonable administrative fee for providing a copy of your Personal Information. We may require identification from you before releasing any information, to protect your privacy.
Maintaining the Quality of Your Personal Information
It's important to us that your Personal Information is accurate and up to date. If you become aware that information we hold about you is incorrect or outdated, please let us know so we can update our records.
Policy Updates
This policy may change from time to time and the current version will always be available on our website.
Last updated: 21 September 2026
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us:
Unika Projects & Construction Sunbury, Victoria 3429 info@unikaprojects.com.au 0423 706 735